Privacy Policy

RG SERVICES PROPERTY LTD (“RGS Properties”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or engage with our services.

By using our website and services, you agree to the practices described in this policy.

Personal Information

• Full name
• Email address
• Phone number
• Postal address
• Identification documents where required
• Tenancy or booking-related information

Technical Information

• IP address
• Browser type and device information
• Website usage data
• Cookies and analytics data

Communication Information

• Messages sent through contact forms
• Email correspondence
• Telephone call records where applicable

We use your information to:

• Respond to enquiries
• Manage property-related services
• Process bookings or tenancy applications
• Improve our website and services
• Communicate important updates
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorized activities

We process personal data under the following lawful bases:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

We do not sell your personal data. We may share information with:

• Service providers and contractors
• Legal or regulatory authorities
• Payment providers
• IT and hosting providers
• Professional advisers

All third parties are required to maintain confidentiality and data security.

We retain personal data only for as long as necessary to:

• Fulfil contractual obligations
• Meet legal requirements
• Resolve disputes
• Maintain business records

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

Requests may be submitted through our contact details provided below.

Our website may use cookies and analytics tools to improve user experience and website performance. Users can manage cookie preferences through their browser settings.

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

However, no online transmission or storage system can be guaranteed as completely secure.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

For any privacy-related enquiries, please contact: